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Terms and Conditions
SHIPPING
All goods purchased on-line are shipped from our Manchester Warehouse.
Snowboard-Clearance.com
Wellington Mill, Duke Street, Castlefield, Manchester M3 4NF
CREDIT CARD PAYMENTS
When placing an order, the address given must be the same as that registered with your credit card company. To process your order more efficiently, we also request a landline telephone number (not a mobile). Please note, we never disclose customer information to any third party. Prices on this site are in £/GBP (Great British Pounds)
SIZE QUERIES
If you require advice regarding the selection of your correct size, please contact us at and we will be delighted to advise you. Sizes vary between different brands and styles but they always refer to body measurements not garment measurements.
ORDER CONFIRMATION & DELIVERY TIME
For swift mainland UK deliveries, we use Parcelforce, who deliver between 8am and 6pm Monday to Friday. Please note that a signature is always required upon receipt. When we confirm receipt of your order, we will also let you know the anticipated delivery date. This is usually 48 hours from the time of dispatch (not from the time of your order) with Scottish deliveries taking 2-3 working days. We will quote on delivery for all overseas orders on an individual basis.
SPECIFIC DELIVERY DATE REQUESTS
If you are ordering goods for a particular holiday departure date or as a gift for a birthday etc, please inform us so we can make every effort to meet this deadline. The last day we can accept orders for a pre Christmas delivery is 13th December, orders made after this date will be processed but we cannot guarantee delivery before the 25th.
MAIL ORDER RETURNS
Any items which are returned for refund or exchange must be received back at our mail order department within 14 days in a new and unused condition and with original packing intact, along with all receipts and the fully completed Returns Form.
We strongly recommend you use a recorded/insured delivery service as we regret that we cannot be held responsible for goods lost in transit. Please be aware that in order to comply with Health & Safety regulations any faulty items should be returned for assessment free from mud and dirt. We regret that we are unable to process items that do not meet with this criteria.
Please note that if you require goods to be sent out in exchange, we do make a further carriage charge. Any refund will be made in the tender type originally transacted with AMEX customers receiving a cheque refund.
EXCEPTIONS & GUARANTEE
If you do wish to purchase boots online, please make sure you have tried on the boots instore and have identified the product as suited to your aspirations.
We will hold our prices (errors or omissions excepted) until 1st February. We reserve the right to change our prices immediately if there is any change in the VAT rate or if there is a major change in the value of the pound against any currencies which could affect some imported items.
Please note that the actual colour of some items may differ slightly from the photographic representations shown on this internet site. Whilst we endeavour to thoroughly test all hardware products on this site, it should be noted that descriptions of performance and suitability are purely subjective.
Skiing, Snowboarding and other outdoor and related activities are potentially hazardous. It is the individual's own responsibility to learn and understand the proper techniques associated with safe participation in these activities and to fully accept and assume all risks, damages, injury or death which may result from the use of the items posted on the website.
Snowboard-Clearance.com
is run and maintained by Ellis Brigham Ltd. Wellington Mill, Duke Street, Castlefield, Manchester, M3 4NF, UNITED KINGDOM - Company No. 02889350 VAT REG No. 431295564 Phone: 0161 211 6201
